SAM - Symmetric Appraisal Measurement - Systematic, symmetric evaluation of expectations and achievements.

SAM is a system for enterprise analysis.

SAM consist of a method for enterprise/process analysis as well as a tool for presentation and simulation.

SAM measures each important course of events from several different aspects. The concept is especially developed to control buy-/sell-transactions or outsourced services - situations where the usual market mechanisms does not work as  measurement method.